ISO 9001 - chii? ISO 9001 Quality System

Kunhonga kuti bhokisi zvimwe mhando, inodzidzisa anoona yakawanda acronyms hakusi anozivikanwa naye. Mukuwedzera, zvose vanoti pamusoro unhu kwenhumbi uye mabasa, advertising uye garandi. vanhu Modern, kunyanya muridzi kana Rinotarisira basa, vanofanira kuziva zviri kuitika. Naizvozvo zvakafanira yakawanda yokunyatsoongorora nyaya iyi uye kutanga kubva akakurumbira chaizvo ISO 9001. International Standard Chinyiko, sei kuti vanopupurirwa, chii anobatsirwa rinopa uye zvimwe nyaya dzichakurukurwa zvizere pazasi.

unhu

Shoko "Unhu" chaiwo muna duramazwi munhu wose. mitemo All ipai zvakasiyana, succinct tsanangudzo. Kunaka upenyu avhareji mutengi - tambo (kana nani achiri kupfuura) kuti anotarisira chii awana. Kana zviri basa, zvokudya, zvokupfeka, zvemumba, kana chimwe chinhu, mutengi anotarisira kuti achamudzosa vanobatsirwa kana mufaro.

Sezvo reshiyo ichi zvakare kuzviitira, yakatanga zvakananga zvinodiwa, zvaidiwa iyo achasarudza ukuru yepamusoro. Kuzosimbisa zvaidiwa vezvinhu kana mabasa kungava akasiyana akazvimirira masangano, apo kupa ayo pfungwa.

Mutengi anongofunga kufarira, asi kana nyaya iyi haisi imwe anokosha kuti mugadziri kuti abudirire chakakomba uye refu hauzombofi kubudirira somunhu chigadzirwa kana basa.

yepamusoro Check

pane womukati cheki nemasangano akawanda. Kana dhipatimendi kana vamwe vakuru vakuru vari dzinoongorora basa uye dzikabereka nhumbi. Zvamazvirokwazvo, mukati zvinhu sezvazviri kuti zviratidzo zvakadai angatanga nechokwadi, asi kusiya zvachose zviripo.

Rudzi rwechipiri yokuedzwa - the nemudiwa. Somuenzaniso, kana bhizimisi inofanira kusvitsa zvimwe zvinodiwa, mitemo iyo kuchaguma kugumiswa pamwe chibvumirano. Macheki anogona kuitwa zvakananga kana kuburikidza kumapati yechitatu. Somuenzaniso, masangano kuitisa advertising maererano GOST kana ISO 9001 mureza.

Certification kungava fanira kana yokuzvidira. Hazvina zvakafanira kutaura nezvenyaya zvichibvira musiyano toreva risanyatsobuda kuti mhuka idzi. zvakawanda inozviisa kwairayirwa advertising: zvigadzirwa vana, zvinonhuhwira, mishonga, makombiyuta, motokari, etc. Asi mutemo unoti advertising hakutadzisi yokuzvidira vanopfuura uye vawane ISO 9001 chitupa.

Muna Russian Federation zvinotevera zvitupa zvokuzvidira rakajairika: GOST R, TR (Technical Regulation), moto kuchengeteka, phytosanitary, chitupa mavambo, ISO 9001.

Chii uye kana kushandisa gwaro

Muperekedzei nokuzvidira advertising wekambani anogona chero nguva kunzwa uye simba dzika urongwa hwake. Asi setifaya GOST ISO 9001 anokurudzira haana kana anosarudza kuita basa uye nomurayiro kuchaita kudzikisa "pamusoro pasi", uye apo boka rose kunzwa kukosha uye zvakafanira. Kubva ruzivo zviri pachena kuti kana kutanga kunobva vashandi, uye advertising kwacho kuri nyore, nani uye zvakanyanya.

Saka, kupindura mukuru mubvunzo: "? ISO 9001 - chii" Izvi dzakawanda zvinodiwa kuti unhu zvakanaka. Zvinokosha kucherechedza kuti ichi hachisi zvinodiwa kuti chaizvo chigadzirwa kana basa, kwete runovimbisa unhu hwavo, utariri ino zvinodiwa, asi mugumisiro achazvikomborera zvazvinoita pagoho rokupedzisira. It akaita zvakasikwa mureza, yakakodzera zvose Makambani makuru uyewo duku yemakambani.

Where kuti ape ISO 9001 chitupa?

ISO 9001 "Quality Management Systems. Zvinodiwa 'Center anogona ape advertising muviri abvumirwa munzvimbo iyi.
Tine nemapiyona nyanzvi advertising Semenova Evgenia kambani "RosTestStandart» (www.rosteststandart.ru), aine chikumbiro kutsanangura kuti marongerwo of gwaro:

"Panguva kurapwa isu kurayira nemhosva pamusoro nzendo advertising, nguva uye mari yokupedzisira gwaro, vabvuma nechibvumirano. chinangwa chedu kushanda nemakasitoma - kuti ape gwaro nekukurumidza kufungisisa zvose zvinodiwa mutengi uye shoma kubatanidzwa kwake. Kwemakore 11 isu tave rakapa anopfuura 7,500 zvitupa kunyoresa vari 2 Mazuva yakafanira debugged muitiro. "

The kambani "RosTestStandart" ane aizivikanwa zviri pamutemo advertising muviri, uye ane 56 mapazi Russia unokubvumira kushanda nemakasitoma kubva kumatunhu akasiyana. Pakati chekambani nemakasitoma havasi chete kubva kuRussia, asi kubva Belarus, Ukraine, Azerbaijan, Tajikistan, Kazakhstan.

Chii chinoita ISO advertising

Pamisika nhasi, zvakawanda makambani mabasa akafanana kana zvigadzirwa. ISO 9001 anopa:

• chimwezve kuwedzera Rating uye chekambani mufananidzo mumaziso vatengi, vamwe uye vashandi;

• kwikwidzana nani;

• vavimbe vatengi uye vamwe;

• ISO 9001 maitiro zvakakodzera pakuvaka uye mberi Implementation mutemo kuitira kuti musangano (mukuronga, kuongorora), uye, sezvo zvakaguma kuvandudza mari kuita;

• mukana kuitawo tenders apo gwaro rimwe ezvinhu;

• mukana kupinda pamusika dzakawanda.

Kana boka rako anouya yokuti yaiva nguva kuwana kuti matriculation mutsa, asi kwete vose anogamuchira utungamiri kuchinja, zvakakodzera kuvasuma ISO 9001. chii zvazviri, chii kunopa kunobatsirei uye sei kuti vaipupurirwa. Zvakakosha kurangarira kuti ISO - hazvisi chete "pepa" pamusoro Kukwikwidzana uye mufananidzo, ndiko kunonyanya anobudirira utariri chokushandisa. Kana kushandiswa pana zvizere chinzvimbo, asi kwete pamutemo, migumisiro havasi refu iri kuuya. Kune masangano kuti vari "vapenyu" pamusoro ISO mureza, asi regai rikasakurumidza akodzere advertising.

Chinhu chinonyanya kukosha ISO 9001 mureza

Mitemo, zvirongwa, kuongorora, ISO 9001 audits - chii uye sei kushanda navo, undotsvaka mamaneja. Kazhinji vanosvika kubatsira consultants kubva advertising miviri.

The chikuru ndechokuti zvakakosha kuyeuka uye nguva dzose kuti atungamirirwe kambani, izvo akasuma unhu utariri hurongwa ISO 9001 - utariri nheyo "Plan, Itai izvozvo, Check, Act". Chero chiito kutsanangurwa advertising vanofanira taurirana uye "dzingirira" kuburikidza kutevedzana uku.

Mamaneja vazhinji kunyemwerera, nekuti nheyo iyi yagara kuzivikanwa. ISO mureza hazvirevi chinorevei kutungamirira, asi iye anobvuma kuti vatevedzere chokwadi nyore ichi, nguva dzose uye kwose kwose.

Misimboti ISO 9001

ISO 9001 ine mazano masere:

• Customer kukoshesa. Zvakakosha kuziva kuti pano tiri kutaura kwete chete pamusoro mugumo-mushandisi, kuti nemhosva, mutengi (kunyange kukosha ichi!). madhipatimendi Internal, vashandi vanoonekwa se vatengi mishonga kuti kusunungura vamwe vavo. All madhipatimendi nzira kambani imwe kana mumwe pamwe, vakapfuura pamusoro cheni konekwa chigadzirwa, kana ukama zvigadzirwa.

• utariri utungamiri. Zvakanaka, kana kuvafarira ndowenyika vashandi, asi kutora chikamu, cherechedzo uye zvisarudzo zvinokosha richabvunzwa utariri chero nzira.

• Kubatanidzwa revashandi. mushandi ose, pasinei nenzvimbo anofanira kuziva kukosha yepamusoro zvinhu uye kuti vaone basa ravo kuwana nayo.

• Process kusvika. The muitiro - chiitwa ane zvinoshandisa pakurima, outputs uye zvabuda. ISO 9001 maitiro pamwe nzira iyi kunosanganisira madhipatimendi wandei uye inorangarira zvinodiwa zvavo, mikana uye utera.

• Enderana kusvika. Kana ukatarira chero sangano rimwe dhipatimendi 'kuminyuka jira pamusoro pachake "uye dzimwe nguva kushora zvaidiwa mhinduro. Basa utungamiri - kuwana nekuyanana uye kuita chisarudzo uchasangana zvinodiwa uye zvinangwa madhipatimendi zvose kamwechete, kuti vanofanira mumatauriro risanyatsobuda uye chekambani mufananidzo. The chinozoiswa yepamusoro utariri hurongwa kuchabatsira panyaya iyi.

• Chinogara chichingoitwa kuvandudzika.

• Kuitwa sarudzo uchapupu anotsanangura. Pano kubatsira muperekedzi vachava mishumo, audits, Mutengo, zvichemo, Kuongorora zviratidzo, kugumisa pamusoro pokuita zvirongwa uye zvichingodaro. D.

• Kungoreva kunobatsira nokutengesa ukama.

The advertising nzira

Nzira advertising inoumbwa 10 kwakajairika matanho:

1. Ongorora yako gadziriro zvinodiwa dzakawanda. Unogona kuita izvi pachavo kana rubatsiro nechitarisiko consultants.

2. vafunga uye zvisarudzo pamusoro okugadzirisa zviito (usakanganwa nezvebasa utungamiriri uye nezvokupindira pemudonzvo).

3. pave nezvisarudzo akatorwa.

4. Ongorora kuti mugumisiro, pakadzokororwa odhita.

5. Kana pakuongororwa akanaka, kushandisa kuti advertising muviri.

6. kugumisa sungano ane aizivikanwa zviri pamutemo kune GOST ISO 9001 kambani.

7. Ichapa kwokunze wevanoongorora akaunzi raida mapepa, zvinopa mukana kune akumbira chinhu, muitiro, vashandi (dzavo zvaidiwa, iye negotiates nemi pachine mu purogiramu odhita).

8. Ibvai payo kunenge ari odhita.

9. Teverai kunenge kana kusawirirana.

10. Tsvaka gwaro ISO 9001. Zvakaita boka rako zvino kuzivikanwa pamutemo (akaremberera azviveza chitupa, nzvimbo online, vachikorokotedza vamwe venyu, vashandi uye vaudze vatengi uye ishamwari).

Yeuka kuti gwaro unozvipiwa for 3 years, pamwe nerimwe gore vanofanira chaidzo wepagore odhita. Uye, chokwadi, zvinoenderana nezvose akataura kuti kambani, uye kutevera zvose wazvipira yaakaita kupinda nenzanga masangano vaipupurirwa.

nekuipira ISO

Practice inoratidza kuti, pasinei ayo mukurumbira, ane chitupa ISO ane zvazvakanakira. Kunyange zvazvo kutadza idzi nyore akatsanangura, vanofanira kungwarira:

• A rakawanda bepa basa. Mishumo, protocols, nemibvunzo uye zvichingodaro, asi Ukuwo, pasina ivo kudzora uye chinangwa sarudzo.

• Too mukuru mashoko, zvinoita kuti maitiro kuchinja uye ichiita mabasa akawanda, asi panguva imwe chete kuwana chaizvo vaya vanoda izvozvo.

• Not nyore kushandisa, simba, makambani kugadzirira kuderedza advertising chiitiko pamutemo (mu iyi, kuti rugwaro zvinonyanya katatu zvinodhura pane kuti kubatwa kushandiswa chaiyo).

• Mari (mari advertising, "redrawing" chigaro mamiriro kunze consultants uye mudonzvo nyanzvi unhu) chimwe chikonzero kuti vanofanira kuedza kushandisa chaiye unhu hurongwa.